Warranty & Returns

Warranty Terms

TRUE Sports takes extreme pride in its reputation for excellent quality and value. Handles have a one-time replacement warranty for breakage during normal use within 6 months of purchase. Chips, scratches, dings and dents are not covered under warranty. TRUE Sports will inspect the returned product and determine if the damage was caused by normal use or if there is evidence of misuse, tampering, abuse, or deception. Shipping charges are non-refundable.

Product Returns 

To replace a broken product, you must contact TRUE Sports directly, not your TRUE Sports retailer. 

Please follow the steps for all claims: 

  • Fill out and submit the Warranty Return form below. 
  • If your claim meets our policy requirements, TRUE Sports will send you a return authorization number (RA) within 5 business days.
  • Once an RA number is issued, all broken products must be received by TRUE Sports within 14 calendar days. Failure to do so will expire the RA and the process will need to be restarted. 
  • If a return is authorized, send TRUE Sports your product(s) and RA number via a prepaid, insured, traceable method for safe delivery.

Warranty Form

  • Date Format: MM slash DD slash YYYY